My Recently Visited Services
Information Technology offers support on software that is purchased by and licensed to MATC.
Use this to request a new user to be added to the Perceptive Content (ImageNow) system
Requesting a Password reset or an MATC account support
The following accounts utilize the same username and password and can be changed through the Password Manager application: Gmail, computer login, MyMATC, INFOnline, Blackboard.
e.g. Where's my application? What are my next steps? Who's my point of contact?
Use this form to submit a Helpdesk ticket for IT service that was not listed in the other categories.
You will need assistance in having your PC, Cisco Phone, and Printer moved to a different location.
-Use this form to submit an IT Project Request that may require a significant amount of planning, resources, time, and budget.
Requesting Technical Services / Networking and IT Security Support.
New employees and students must activate their accounts before they will be able to access MATC resources. To activate the account, follow the Activate My MATC Account link on the MATC home page. During the activation process the client will be shown their MATC user ID, will setup their account password and will create their security questions and answers.
When changes are needed to an existing workflow in Perceptive Content.
Requesting new / update to a software program.
General questions regarding ImageNow.
Use this request for Perceptive Content (ImageNow/WebNow) system access for users.
Software can be purchased by MATC faculty, staff and students for personal use. This software is NOT to be installed on MATC equipment. The software can only be purchased online at http://wiscsoftware.wisc.edu/wisc/
Questions and issues regarding online student applications and student application user accounts.
Milwaukee Area Technical College employees and students are automatically granted basic account access to MATC resources. These accounts must be activated by new clients before they will be available for use.
The username on your MATC account can be changed only if there has been a spelling error in your name, or in the case of a legal name change.
Cisco, Mobile, or other type of Telecommunication request or reporting a failure.
Use this form to submit business case here for MATC Technology Data Governance Council Review.