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Services or Offerings?
New employees and students must activate their accounts before they will be able to access MATC resources. To activate the account, follow the Activate My MATC Account link on the MATC home page. During the activation process the client will be shown their MATC user ID, will setup their account password and will create their security questions and answers.

Milwaukee Area Technical College employees and students are automatically granted basic account access to MATC resources. These accounts must be activated by new clients before they will be available for use.

Request for AV / Instructional Media Support.

Requesting new / update to a software program.

The username on your MATC account can be changed only if there has been a spelling error in your name, or in the case of a legal name change.

e.g. Where's my application? What are my next steps? Who's my point of contact?

Requesting an IT piece of Hardware or reporting a Hardware failure.

The following accounts utilize the same username and password and can be changed through the Password Manager application: Gmail, computer login, MyMATC, INFOnline, Blackboard.

Requesting Technical Services / Networking and IT Security Support.

You will need assistance in having your PC, Cisco Phone, and Printer moved to a different location.

Questions and issues regarding online student applications and student application user accounts.

Use this form to submit a Helpdesk ticket for IT service that was not listed in the other categories.

Requesting a Password reset or an MATC account support

General questions regarding ImageNow.

Use this to request a new user to be added to the Perceptive Content (ImageNow) system