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Services or Offerings?
The username on your MATC account can be changed only if there has been a spelling error in your name, or in the case of a legal name change.

e.g. Where's my application? What are my next steps? Who's my point of contact?

Questions and issues regarding online student applications and student application user accounts.

Requesting a Password reset or an MATC account support

Use this to request a new user to be added to the Perceptive Content (ImageNow) system

Use this request for Perceptive Content (ImageNow/WebNow) system access for users.

When changes are needed to an existing workflow in Perceptive Content.

Questions and issues relating to the student account that was created in order to apply to MATC. (i.e. locked account, password reset, etc.)

Requesting new / update to a software program.

The following accounts utilize the same username and password and can be changed through the Password Manager application: Gmail, computer login, MyMATC, INFOnline, Blackboard.

General questions regarding ImageNow.

Requesting an IT piece of Hardware or reporting a Hardware failure.

Software can be purchased by MATC faculty, staff and students for personal use. This software is NOT to be installed on MATC equipment. The software can only be purchased online at http://wiscsoftware.wisc.edu/wisc/

Milwaukee Area Technical College employees and students are automatically granted basic account access to MATC resources. These accounts must be activated by new clients before they will be available for use.

Information Technology offers support on software that is purchased by and licensed to MATC.