How to log a Service Request

Step 1: Do you know your MATC Password?

·      Yes: Continue to step 2

·      No: Reset your MATC password at:


Step 2: Visit:


Step 3: Click Submit a Ticket/Request


Step 4: Click IT Ticket Request


Step 5: Click on the Service you require


Step 6: Click Request Service


Step 7: Login with your MATC Account


Step 8: Please fill in as much information as needed to address your issue and click Request button at the bottom of the page.

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Article ID: 11
Fri 5/8/20 11:06 AM
Tue 6/16/20 12:26 PM